After connecting a mailbox to RogerRoger you need to set up access to your mailbox. By default, you are the only one who can read emails and your mailbox is set as a private inbox. To keep things simple we offer a simple 2 step workflow to manage privacy settings for an email account.

Start setup

• Go to "settings"

• Then "E-mail accounts"

• Add a new email account or click an existing one in the list. (as an admin you have the option to see "all" or "your" email accounts in the list.)

• Scroll down a bit for the "share" options.

Set up privacy

First Choose between "Private" or "Group".
If you want to keep the messages inside this email account private until you decide otherwise you choose private. If you're about to set up a group email account like support@ or info@ you choose group.

The second step is to add users (optional).

Add users (colleagues) to the email account. This makes sense for a group inbox but can be handy for a personal one too. When you're on vacation and a colleague has to take over for instance. Adding users to the account is as simple as tapping the search bar and typing their name.

Tab their name in the list to enter more options like:

• Add them "read-only"

• Add them with full rights (read and reply)

Examples

Hand over (share) private email-account during vacation

• Account type: private

• Added user(s): specific colleague

• Rights: read and reply

Set up a team/group inbox (info@)

• Account type: group

• Added user(s): the team

• Rights: read and reply

Set up a private inbox

• Account type: private

• Added user(s): none